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Our systems are among the best in the business, but in the event of failure you can be assured that we will take all necessary steps to ensure smooth & quick restoration of services.
| Uptime | Total Downtime in Hours [Monthly] | Service Credits |
|---|---|---|
| 99.95% | 21m 54.9s | No credits |
| <99.95% to 99% | 7h 18m 17.5s | 1 Day Equivalent Service Credit for Service Period Affected Calculated on Pro-Rata Basis |
| <99% to 98% | 14h 36m 34.9s | 2 Day Equivalent Service Credit for Service Period Affected Calculated on Pro-Rata Basis |
DataHub Support
Desk Email: support@datahub.com.np
Phone: +977-01-4222025, 4247304
Mobile/Viber/WhatsApp: +977- 9861492387, +977- 9801233716
Skype: Helpdesk@DataHub
